PRIVACY POLICY

As of May 2018 changes have been made to the Data Protection Act (1998), to the General Data Protection Regulation (GDPR). These changes ensure you as a client have more control over your personal data.

Duty of Care Pet Services UK will only collect and hold information that is necessary to provide care to an animal. This includes contact details of the owner/guardian and vet.

All client information is kept as a hard copy in a secured folder, in a secure property. Client details and emergency contact details are only used in an emergency.

All data collected is confidential and will not be shared, sold or distributed with any third party, or used for advertising or marketing purposes.

Duty of Care Pet Services UK may however need to discuss some treatment with veterinary professionals as stated in the ‘Veterinary Release Form’.

If you wish to have your data removed as you no longer use our services, you can contact Duty of Care Pet Services UK at any time via email at admin@dutyofcarepetservices.co.uk or by phoning 07909 966892. You will be sent an email reply to confirm this has been done.

 

Website

This website is operated by Duty of Care Pet Services.  We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations.

 

Information We May Collect From You

We may collect, store and use personal information about individuals who visit and use our website. This includes information provided by individuals if they supply us with details about themselves by filling in the Contact Us form on our website. The information you give us may include your name, address, e-mail address and phone number.  We will use this information to provide you with information and/or services that you request from us.

With regard to each of your visits to our website, we may automatically collect technical information such as an anonymised version of your Internet Protocol (IP) address, browser type and version, operating system and platform.

We may also collect information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, and what you click on.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  Essential cookies enable core functionality such as security, verification of identity and network management, these cookies can’t be disabled.  Other cookie settings can be managed from the Settings option on the cookies banner.

 

Third Party Links

Our site may, from time to time, contain links to and from other third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.