PAYMENT & CANCELLATION POLICY

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Payments can be made by cash or card (if client is present at time of service) or online bank transfer.  Payment details are provided on the invoice.

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For pre-booked transportation services, a non-refundable deposit of £50 may be requested to secure the date.   This will then be deducted from the final balance.

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There is a cancellation fee across all of our services.  For pre-booked services there is a 50% cancellation fee if less than 48 hours notice is given.  This fee is 50% of the quoted price and is payable by bank transfer. We will retain the £50 deposit paid at the time of booking.

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If our service is cancelled whilst enroute for an emergency call-out or long distance transportation job, the cancellation fee will be calculated at 50% of the quoted price (or minimum £100) payable by bank transfer at the time of cancellation.

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